Episode #28: Hard Conversations

Someone once told us to never talk Politics, Religion and most recently, Pandemics with any of our clients. Well, today we go there... and there ain’t no turning back.

Have a listen as we go back and forth between things we’ve done wrong and how we’ve managed to bridge the gap towards communication - even when you may have opposing views to those of your client.

Remember, the goal is to listen and connect.

Once you find common ground, you can begin to move the conversation towards what’s best for the client as you see fit in the moment without disregarding your integrity. 

When you first listen without judgment, try to understand, then educate, empower and engage back towards their health goals... you’ll no doubt be able to navigate some stormy weather if it ever comes your way. 

 

To your success,

Kevin, Jason and Sean

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