Episode #85: How to Track Patient-Centric KPIs in Your Practice

Energy flows where your focus goes and knowing key metrics in your business allows you to plan, project, fix, repair, pivot and change directions if need be. Key Performance Indicators (KPIs) can take on different forms depending on the metrics you’re tracking, they can be financially driven, marketing-based, help with hiring/firing/performance reviews and in this episode’s case; client/patient-driven.

Tune in for some of our favourite patient-centric KPIs to focus on.

 

FREE KPI TRACKING ACTION PLAN: (get it here)

 

RESOURCES MENTIONED

• Ep. 82: The Five Minute Wrap Up (listen)

 

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